SMTP stands for Simple Mail Transfer Protocol and is an Internet standard for emails. You will need to set it up to be able to send emails to your customers via the website (order confirmation, registration confirmation, etc)
You will need to set up your SMTP serveur settings on your website(s) yourself as it requires your email account credentials.
1. Login as a Host
First, you will need to login as a Host on the website.
2. The sender email address
Then, once you are loggued in, click on Host > Host Settings:
You are now on the Host Settings page. Stay on the Basic Settings tab and expand the Host Details settings by clicking on it:
You can now type the email address your customers will see as the email sender, for example firstname.lastname@example.org:
3. The SMTP Server Settings
Once the email is set, you will have to allow the website to connect to your mailbox in order to send an email. To do so, go on the Advanced Settings tab and expand the SMTP Server Settings by clicking on it:
Make sure the SMTP Authentification is set on Basic to be able to see all the fields:
Now, fill the fields to set the SMTP Server like so:
Note: If you use Outlook 365, the SMTP Server and Port should be smtp.office365.com:587. For gmail, it should be smtp.gmail.com:587. If you do not know yours, don't hesitate to contact our support by e-mail or by phone 09 928 3582 to get some help.
4. Test it and save
You can test your settings to see if your SMTP is now correctly set up or not, simply click on this button:
If you have the message below, check again your settings, a mistake hides somewhere:
If you have this message:
Then, you're good to go and click this button down below to save your credentials:
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